Login.gov incident

Errors and degraded performance

Minor Resolved View vendor source →

Login.gov experienced a minor incident on November 17, 2025 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 07:30 PM UTC
Resolved
Nov 17, 2025, 07:52 PM UTC
Duration
22m
Detected by Pingoru
Nov 17, 2025, 07:30 PM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. investigating Nov 17, 2025, 07:30 PM UTC

    Some users may experience errors and/or slow performance when using Login.gov. We are investigating the cause at this time and will provide more information when it is available. Agency partners should email [email protected] if immediate support is needed.

  2. resolved Nov 17, 2025, 07:52 PM UTC

    Between 2:04 PM and 2:25 PM Eastern Time, we experienced increased error rates from our cloud service provider. The issue has been resolved and the service is operating normally.