Login.gov incident
Partial outage for Identity Verification using passports
Affected components
Single Sign-On & Identity Proofing (secure.login.gov)
Update timeline
- investigating Mar 19, 2026, 10:53 PM UTC
Users will be unable to proof identity at this time using passports due to issues with one of our proofing vendors. All other services are functioning normally at this time. We will provide an update as soon as more information is available.
- monitoring Mar 20, 2026, 12:42 PM UTC
The proofing vendor service is now available. We have re-enabled identity proofing with passports and we are monitoring the situation.
- resolved Mar 20, 2026, 12:57 PM UTC
This incident has been resolved.
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