Login.gov incident

Partial outage for Identity Verification (In-Person Proofing)

Minor Resolved View vendor source →

Login.gov experienced a minor incident on October 30, 2025 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 03:07 AM UTC
Resolved
Oct 30, 2025, 05:46 AM UTC
Duration
2h 39m
Detected by Pingoru
Oct 30, 2025, 03:07 AM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. identified Oct 30, 2025, 03:07 AM UTC

    Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

  2. resolved Oct 30, 2025, 05:46 AM UTC

    This incident has been resolved.