Login.gov incident

Partial outage for Identity Verification

Login.gov is currently experiencing a major incident affecting Single Sign-On & Identity Proofing (secure.login.gov), which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 01:00 PM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
May 14, 2026, 01:00 PM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. investigating May 14, 2026, 01:00 PM UTC

    Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

  2. investigating May 14, 2026, 01:47 PM UTC

    In-person identity proofing is disabled while we investigate issues with one of our proofing vendors. All other services are functioning normally at this time. We will provide an update as soon as more information is available.