Login.gov incident

Partial outage for In-Person Identity Proofing

Minor Resolved View vendor source →

Login.gov experienced a minor incident on April 25, 2026 affecting Single Sign-On & Identity Proofing (secure.login.gov), lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 04:56 PM UTC
Resolved
Apr 27, 2026, 03:39 PM UTC
Duration
1d 22h
Detected by Pingoru
Apr 25, 2026, 04:56 PM UTC

Affected components

Single Sign-On & Identity Proofing (secure.login.gov)

Update timeline

  1. identified Apr 25, 2026, 04:56 PM UTC

    Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process. Users are advised to wait until the incident is resolved if they require in-person identity proofing. All other services are functioning normally at this time. We will provide an update as soon as more information is available.

  2. resolved Apr 27, 2026, 03:39 PM UTC

    This incident has been resolved.