Login.gov incident

Login.gov Customer Support Online Form Unavailable

Notice Resolved View vendor source →

Login.gov experienced a notice incident on December 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 05:30 AM UTC
Resolved
Dec 02, 2025, 05:30 AM UTC
Duration
—
Detected by Pingoru
Dec 02, 2025, 05:30 AM UTC

Update timeline

  1. resolved Dec 02, 2025, 02:19 PM UTC

    Impact: Moderate - Customer support functionality was unavailable via phone line The Login.gov Contact Center phone line was unavailable from 12:30 a.m. - 2:00 a.m. Eastern. Login.gov users were able to submit help desk tickets using the online form. Login.gov continued to function normally during this window. Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/