LiveKit incident
Investigating reports of intermittently increased API latency impacting Egress, Ingress, and SIP
LiveKit experienced a minor incident on September 15, 2026 affecting Global Egress and Global Ingress and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 05:04 PM UTC
We are investigating reports of issues across multiple services stemming from increased latency starting at 13:30 UTC.
- monitoring Sep 15, 2026, 05:37 PM UTC
We are still investigating, but believe that customer impact should be mostly mitigated - although some spikes may still be occurring. We are investigating reports of aborted egresses which we believe were also related to this issue. We will post another update as soon as possible.
- monitoring Sep 15, 2026, 06:03 PM UTC
We are continuing to monitor, but want to keep users up to date with how we believe impact may have materialized: - Two impact windows 3 minutes long centered around 13:40 and 16:11 UTC - Impacted services appear to be concentrated around SIP, Egress, and Ingress
- resolved Sep 15, 2026, 06:16 PM UTC
We are resolving this incident as the underlying issue has been resolved. Thank you for your patience and apologies for the disruption. We will follow up with a postmortem as soon as possible.