LiveChat incident

Workflow degraded performance

Resolved after 16 minutes, affecting API, on July 10, 2026.

resolved Jul 10, 2026, 02:41 AM UTC

The issue has been resolved, and we can confirm that services are operating normally again.

Started
Jul 10, 2026, 02:24 AM UTC
Resolved
Jul 10, 2026, 02:41 AM UTC
Duration
16m
Detected by Pingoru
Jul 10, 2026, 02:24 AM UTC

Affected components

API

Update timeline

  1. investigating Jul 10, 2026, 02:24 AM UTC

    We have identified a problem affecting Workflows. The Infrastructure team is actively investigating. We will share more information as soon as we have updates.

  2. identified Jul 10, 2026, 02:36 AM UTC

    We’ve identified the issue affecting Workflows and are working on a fix.

  3. identified Jul 10, 2026, 02:38 AM UTC

    Fix applied, we are waiting for the service to return to normal.

  4. resolved Jul 10, 2026, 02:41 AM UTC

    The issue has been resolved, and we can confirm that services are operating normally again.

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