LiveChat experienced a minor incident on June 12, 2026 affecting API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2026, 10:25 PM UTC
Status: Investigating We have identified a problem affecting Workflows. The Infrastructure team is actively investigating. We will share more information as soon as we have updates. Affected components API (Degraded performance)
- identified Jun 12, 2026, 10:33 PM UTC
Status: Identified We’ve identified the issue affecting Workflows and are working on a fix. Affected components API (Degraded performance)
- identified Jun 12, 2026, 10:55 PM UTC
Status: Identified Fix applied, we are waiting for the service to return to normal. Affected components API (Degraded performance)
- monitoring Jun 12, 2026, 11:07 PM UTC
Status: Monitoring The issue was fixed, and we can confirm that services are working correctly again. Some customers may still notice minor disruptions while systems fully recover. We appreciate your patience and will continue to keep you informed if anything changes. Affected components API (Operational)
- resolved Jun 12, 2026, 11:30 PM UTC
Status: Resolved The issue has been resolved, and we can confirm that services are operating normally again. Affected components API (Operational)