Elevated API latency and errors
Timeline · 1 update
- resolved Oct 15, 2026, 04:20 PM UTC
We’re seeing higher latency and intermittent errors on API requests.
Lithic Outage History
Lithic is up right nowLithic had 47 outages in the last 2 years totaling 118h 31m of downtime — averaging 1.9 incidents per month.
There were 47 Lithic outages since October 17, 2024 totaling 118h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.
Delayed Visa BASE II Clearings
Affected: API
Timeline · 3 updates
- investigating Oct 12, 2026, 01:48 AM UTC
A Visa network issue has delayed reconciliation for processing date 2026-10-11 - Settlement API data is delayed - The issue is caused by VISA - Customers who need settlement totals should use the network totals endpoint
- identified Oct 12, 2026, 01:54 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 12, 2026, 02:44 AM UTC
Resolved. Delayed clearings have all been received and processed.
Elevated 403 Responses in Cards API
Affected: API
Timeline · 3 updates
- investigating Oct 02, 2026, 04:32 PM UTC
Beginning at approximately 11:10 AM ET, requests to the Embedded Card UI endpoint (/v1/embed/card) are returning 403 errors.
- monitoring Oct 02, 2026, 04:35 PM UTC
We have mitigated the 403 errors in the API. We are continuing to monitor.
- resolved Oct 02, 2026, 05:48 PM UTC
This incident has been resolved.
Visa clearing delay
Timeline · 2 updates
- identified Sep 18, 2026, 09:16 PM UTC
A Visa network issue has resulted in a subset of Visa clearings being delayed, which results in the Settlement API data not yet being complete for all customers. We are working with Visa on the delay.
- resolved Sep 19, 2026, 12:50 PM UTC
This incident has been resolved.
Intermittent timeouts on Tokenization and Card Creation API endpoints
Affected: API
Timeline · 4 updates
- identified Sep 14, 2026, 04:20 PM UTC
Beginning at approximately 07:05 UTC on September 14, some API requests have been experiencing intermittent elevated latency and timeouts, returning HTTP 504 errors. The affected endpoints are GET /v1/tokenizations, GET /v1/tokenizations/{tokenization_token}, POST /v1/tokenizations, and POST /v1/cards. Impact occurs in short windows of roughly 10 to 20 minutes, recurring periodically, and requests outside those windows are completing normally. Card authorizations and other API endpoints are not affected. The team is working to fully mitigate the issue.
- identified Sep 14, 2026, 04:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 14, 2026, 06:34 PM UTC
A fix has been implemented and we are monitoring the situation.
- resolved Sep 16, 2026, 01:44 AM UTC
This incident has been resolved.
Mastercard chargeback settlement data delay
Affected: API
Timeline · 2 updates
- identified Sep 10, 2026, 09:50 PM UTC
Mastercard has declared an incident affecting the delivery of a subset of chargeback records. Settlement API summaries are not yet marked "complete", but all data is present except for a small subset of missing chargeback records. Partners who have delayed chargeback records have been notified.
- resolved Sep 11, 2026, 02:14 PM UTC
This incident has been resolved.
Elevated errors and latency on tokenization deactivation
Affected: API
Timeline · 2 updates
- identified Sep 03, 2026, 08:13 PM UTC
We are seeing elevated 500 responses and increased latency on POST /v1/tokenizations/{tokenization_token}/deactivate for Mastercard tokenizations, beginning around 13:00 UTC. This is caused by a degradation in Mastercard's MDES Customer Service API. Mastercard has acknowledged the issue and is working on it.
- resolved Sep 03, 2026, 10:08 PM UTC
This incident has been resolved.
Card authorization processing partially degraded
Affected: Transaction Processing
Timeline · 1 update
- resolved Aug 26, 2026, 12:26 PM UTC
Card authorization processing was partially degraded between 11:53 and 11:59 UTC. The issue has been resolved.
Visa Recon Delay
Affected: API
Timeline · 4 updates
Delays in Mastercard clearing and dispute data
Timeline · 2 updates
- investigating Jul 03, 2026, 10:10 PM UTC
Some customers are experiencing delays in receiving a subset of Mastercard clearing and dispute data. We are investigating the issue.
- resolved Jul 03, 2026, 11:43 PM UTC
Mastercard processing issues have been identified, resolved, and backlog processing is complete. This incident is resolved.
Intermittent API Timeouts
Affected: API
Timeline · 5 updates
- investigating Jun 15, 2026, 03:15 PM UTC
Customers may experience elevated error rates and timeouts, including intermittent failures when provisioning cards and creating cards with dynamic card art or a qr code.
- identified Jun 15, 2026, 04:15 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 15, 2026, 06:38 PM UTC
We are currently implementing a fix. Please note, this will cause 1-5 minutes of downtime.
- monitoring Jun 15, 2026, 07:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 08:34 PM UTC
This incident has been resolved.
API Partial Degredation
Timeline · 1 update
- resolved Jun 08, 2026, 12:50 PM UTC
Api partially degraded and timing out 9:55-10:10 UTC
Delays in clearing events
Affected: Transaction Processing
Timeline · 2 updates
- monitoring Jun 02, 2026, 05:49 PM UTC
We are investigating an issue that is causing a delay in clearing events from Mastercard.
- resolved Jun 02, 2026, 07:30 PM UTC
Mastercard clearing files containing errors resulted in delayed processing of Mastercard clearings for 2026-06-02. As of 18:00 UTC all clearing events and associated Settlement API records were complete. Network Totals data was marked as complete at 19:25 UTZ.
Card Network Connectivity Disruption
Timeline · 1 update
- resolved May 14, 2026, 03:19 PM UTC
Between 22:02–22:07 ET on May 13, authorization decisions were handled by card network stand-in processing rather than Lithic. Customers may have seen approvals or declines that differed from normal Lithic behavior during this window.
Delay in Settlement Reporting
Affected: API
Timeline · 2 updates
- identified May 01, 2026, 09:23 PM UTC
Visa is experiencing an incident affecting VisaNet Clearing and Settlement file delivery. This is causing delays in our Settlement Summary completion and Settlement API data. We are actively monitoring the situation and will update this page as we learn more.
- resolved May 01, 2026, 11:41 PM UTC
This incident has been resolved.
Transaction webhooks delayed for a subset of customers
Affected: Webhooks
Timeline · 3 updates
- investigating Apr 22, 2026, 04:45 PM UTC
We are currently investigating an issue causing increased latency in delivery of transaction webhooks for some customers. Authorization processing is unaffected.
- monitoring Apr 22, 2026, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2026, 05:54 PM UTC
This incident has been resolved.
Digital Wallet Tokenization
Affected: Webhooks
Timeline · 4 updates
- investigating Apr 22, 2026, 02:11 PM UTC
We are investigating an issue that is preventing cards from being added to digital wallets.
- identified Apr 22, 2026, 03:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 22, 2026, 03:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2026, 03:58 PM UTC
This incident has been resolved.
Sandbox Environment Degradation
Timeline · 1 update
- resolved Apr 07, 2026, 05:58 PM UTC
We experienced an issue with our sandbox environment where card authorizations were failing and API requests were returning unexpected errors. Our engineering team identified the root cause and restored service.
Delays with newly created cards
Affected: Transaction Processing
Timeline · 3 updates
- investigating Apr 02, 2026, 01:33 AM UTC
We are investigating an issue that may cause unexpected declines in cards that were created in the last 30 minutes.
- identified Apr 02, 2026, 01:49 AM UTC
We've identified the issue and are seeing improvements in behavior across the network.
- resolved Apr 02, 2026, 02:08 AM UTC
This incident has been resolved.
Unexpected declines
Affected: Transaction Processing
Timeline · 4 updates
- monitoring Feb 24, 2026, 04:30 PM UTC
Between 16:12 UTC and 16:21 UTC, some ACH transactions were unexpectedly declined. We are working to identify the root cause and scope of impact.
- investigating Feb 24, 2026, 05:06 PM UTC
We have identified an issue that is causing unexpected declines on some programs and are currently investigating.
- monitoring Feb 24, 2026, 05:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 06:59 PM UTC
This incident has been resolved.
Elevated errors from API
Affected: API
Timeline · 1 update
- resolved Feb 22, 2026, 06:11 PM UTC
We observed elevated response errors from our public API between 16:18 UTC and 16:38 UTC. The issue has since been resolved. Transaction processing was not affected.
Unexpected declines for newly created cards
Affected: Transaction Processing
Timeline · 2 updates
- investigating Feb 17, 2026, 05:49 PM UTC
We are currently experiencing an issue causing unexpected declines on some newly created cards. Our team is actively investigating. We will provide updates as more information becomes available.
- resolved Feb 17, 2026, 05:58 PM UTC
We detected an issue that caused unexpected declines on cards that were created between 2026-02-17 17:05 UTC and 2026-02-17 17:53 UTC. The issue has been since resolved, and cards created during that time can now transact as expected.
Cards created between 20:05 and 20:25 UTC lag in processing
Affected: Transaction Processing
Timeline · 1 update
- resolved Dec 16, 2025, 08:42 PM UTC
Cards created between 2025-12-16 20:05 and 20:25 were unable to transact until this was resolved at 20:25 UTC.
Notice: Tokenization Declines Occurred Nov 25 -Issue Resolved
Timeline · 1 update
- resolved Nov 26, 2025, 12:33 AM UTC
A change deployed on our end caused tokenizations to be declined between 2025-11-25 00:15:00 and 2025-11-25 02:19:00 UTC. The issue has since been fully resolved, and tokenization behavior has returned to normal.
Investigating unexpected declines
Affected: Transaction Processing
Timeline · 6 updates
- investigating Nov 11, 2025, 12:47 AM UTC
We are currently investigating an issue that may be causing unexpected declines on MasterCard authorizations.
- investigating Nov 11, 2025, 01:09 AM UTC
We are continuing to investigate unexpected declines and are working with our network partners on a resolution.
- identified Nov 11, 2025, 01:57 AM UTC
We have identified the issue causing unexpected declines on authorizations and are actively working with our network partners to implement a resolution.
- identified Nov 11, 2025, 04:03 AM UTC
We apologize for the delay. We can confirm that a fix will be implemented soon and will provide an ETA once we receive confirmation from our network partners.
- monitoring Nov 11, 2025, 06:28 AM UTC
A fix has been deployed and we are seeing improvement in authorizations across the network.
- resolved Nov 11, 2025, 06:38 AM UTC
Working with our network partners, we have resolved an issue that was affecting a portion of MasterCard authorizations for one specific issuer. Normal processing has resumed