Resolved after 5 hours 19 minutes, affecting API, on June 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API
Update timeline
- investigating Jun 15, 2026, 03:15 PM UTC
Customers may experience elevated error rates and timeouts, including intermittent failures when provisioning cards and creating cards with dynamic card art or a qr code.
- identified Jun 15, 2026, 04:15 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 15, 2026, 06:38 PM UTC
We are currently implementing a fix. Please note, this will cause 1-5 minutes of downtime.
- monitoring Jun 15, 2026, 07:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 08:34 PM UTC
This incident has been resolved.
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