Lithic incident

Mastercard chargeback settlement data delay

Minor Resolved View vendor source →

Lithic experienced a minor incident on September 10, 2026 affecting API, lasting 16h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 09:50 PM UTC
Resolved
Sep 11, 2026, 02:14 PM UTC
Duration
16h 23m
Detected by Pingoru
Sep 10, 2026, 09:50 PM UTC

Affected components

API

Update timeline

  1. identified Sep 10, 2026, 09:50 PM UTC

    Mastercard has declared an incident affecting the delivery of a subset of chargeback records. Settlement API summaries are not yet marked "complete", but all data is present except for a small subset of missing chargeback records. Partners who have delayed chargeback records have been notified.

  2. resolved Sep 11, 2026, 02:14 PM UTC

    This incident has been resolved.