Lithic incident

Intermittent timeouts on Tokenization and Card Creation API endpoints

Notice Resolved View vendor source →

Lithic experienced a notice incident on September 14, 2026 affecting API, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 07:05 AM UTC
Resolved
Sep 16, 2026, 01:44 AM UTC
Duration
1d 18h
Detected by Pingoru
Sep 14, 2026, 07:05 AM UTC

Affected components

API

Update timeline

  1. identified Sep 14, 2026, 04:20 PM UTC

    Beginning at approximately 07:05 UTC on September 14, some API requests have been experiencing intermittent elevated latency and timeouts, returning HTTP 504 errors. The affected endpoints are GET /v1/tokenizations, GET /v1/tokenizations/{tokenization_token}, POST /v1/tokenizations, and POST /v1/cards. Impact occurs in short windows of roughly 10 to 20 minutes, recurring periodically, and requests outside those windows are completing normally. Card authorizations and other API endpoints are not affected. The team is working to fully mitigate the issue.

  2. identified Sep 14, 2026, 04:22 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 14, 2026, 06:34 PM UTC

    A fix has been implemented and we are monitoring the situation.

  4. resolved Sep 16, 2026, 01:44 AM UTC

    This incident has been resolved.