Lithic incident

Unexpected declines

Major Resolved View vendor source →

Lithic experienced a major incident on February 24, 2026 affecting Transaction Processing, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 04:30 PM UTC
Resolved
Feb 24, 2026, 06:59 PM UTC
Duration
2h 28m
Detected by Pingoru
Feb 24, 2026, 04:30 PM UTC

Affected components

Transaction Processing

Update timeline

  1. monitoring Feb 24, 2026, 04:30 PM UTC

    Between 16:12 UTC and 16:21 UTC, some ACH transactions were unexpectedly declined. We are working to identify the root cause and scope of impact.

  2. investigating Feb 24, 2026, 05:06 PM UTC

    We have identified an issue that is causing unexpected declines on some programs and are currently investigating.

  3. monitoring Feb 24, 2026, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 24, 2026, 06:59 PM UTC

    This incident has been resolved.