Resolved after 2 hours 28 minutes, affecting Transaction Processing, on February 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Transaction Processing
Update timeline
- monitoring Feb 24, 2026, 04:30 PM UTC
Between 16:12 UTC and 16:21 UTC, some ACH transactions were unexpectedly declined. We are working to identify the root cause and scope of impact.
- investigating Feb 24, 2026, 05:06 PM UTC
We have identified an issue that is causing unexpected declines on some programs and are currently investigating.
- monitoring Feb 24, 2026, 05:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 06:59 PM UTC
This incident has been resolved.
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