Is Lightspeed down?
Last checked 4m agoActive incident: Restaurant O-Series: Accounting Integration Delays
Lightspeed is reporting degraded performance right now (last checked 4m ago). Services are up but slower or partially failing.
Real-time Lightspeed status, recent outages, and incident history: pulled directly from Lightspeed's official status page at status.lightspeedhq.com every 5 minutes. Pingoru tracks 87 Lightspeed services and has captured 49 incidents in the last 90 days (99.03% uptime). Get email, Slack, Discord, or webhook alerts the moment Lightspeed reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Accounting Integrations
Timeline · 2 updates
- monitoring · Oct 28, 2026, 12:36 AM UTC
We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has created a temporary queue. Your data remains fully secure, and our systems are steadily working through the backlog. We appreciate your patience while we get everything up to speed.
- monitoring · Oct 30, 2026, 03:53 AM UTC
Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.
Latest: Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.
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Recent outages & incidents
Past 90 days- Lightspeed PaymentsLightspeed PaymentsLightspeed PaymentsLightspeed Payments
Timeline · 4 updates
- investigating · Oct 26, 2026, 08:26 AM UTC
We’re investigating delays in Hospitality payout reporting. This issue affects reporting only; funds continue to be deposited according to the normal schedule.
- investigating · Oct 26, 2026, 09:11 AM UTC
We are continuing to investigate this issue.
- monitoring · Oct 26, 2026, 01:06 PM UTC
We’re currently ingesting the reports. Report details will be available once syncing is complete.
- resolved · Oct 26, 2026, 01:33 PM UTC
The payment reports have synced, and details are now available.
Latest: The payment reports have synced, and details are now available.
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- Retail POSRetail API
Timeline · 2 updates
- monitoring · Oct 23, 2026, 04:14 PM UTC
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
- resolved · Oct 23, 2026, 09:17 PM UTC
The incident is resolved on the Cloudflare side
Latest: The incident is resolved on the Cloudflare side
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- Lightspeed eCom (Europe)
Timeline · 4 updates
- investigating · Oct 23, 2026, 06:13 AM UTC
We are currently investigating this issue.
- investigating · Oct 23, 2026, 06:14 AM UTC
We are continuing to investigate this issue.
- monitoring · Oct 23, 2026, 08:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 23, 2026, 08:25 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Retail POSLightspeed eCom (Europe)Lightspeed eCom (North America & Australia)Retail APIBack OfficeRetail POS
Timeline · 2 updates
- identified · Oct 21, 2026, 04:15 PM UTC
Lightspeed is aware of the PHP vulnerabilities and is actively addressing it. Our teams have put additional safeguards in place. Some services may be unavailable during this time. We’ll continue to monitor the situation closely and provide further updates as appropriate.
- resolved · Oct 23, 2026, 01:32 PM UTC
Lightspeed has completed the deployment of security updates across all products in response to the recently reported PHP vulnerabilities. All services should be available at this time.
Latest: Lightspeed has completed the deployment of security updates across all products in response to the recently reported PHP vulnerabilities. All services should be available at this t…
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Timeline · 1 update
- resolved · Oct 20, 2026, 07:26 AM UTC
Our team were alerted by a small group of customers that our API had some degradation between 5:17PM and 5:29PM AEDT. This has been isolated to a scaling issue and resolved, most online orders would have succeeded with a retry during this time.
Latest: Our team were alerted by a small group of customers that our API had some degradation between 5:17PM and 5:29PM AEDT. This has been isolated to a scaling issue and resolved, most o…
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See the full Lightspeed outage history
30 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 87 components checked every 5 minutesThe longest incident in the last year, Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0 on August 19, 2026, ran for 40 days. 53 maintenance windows announced in the same period.
Most affected components, last 12 months
- Lightspeed Payments14
- Retail POS13
- Lightspeed eCom (Europe)11
- Lightspeed Payments9
- Lightspeed eCom (North America & Australia)9
Latest incidents
- Restaurant O-Series: Accounting Integration Delays
We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has…
- Delayed Hospitality payout reporting
We’re investigating delays in Hospitality payout reporting. This issue affects reporting only; funds continue to be deposited according to the normal schedule.
- Lightspeed Retail (R/C-Series) Latency or outage
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
- Started Oct 28, 2026, 12:36 AM UTC · ● 2d 20h
- Delayed Hospitality payout reporting ResolvedStarted Oct 26, 2026, 08:26 AM UTC · Resolved Oct 26, 2026, 01:33 PM UTC · 5h 6m
- Started Oct 23, 2026, 04:14 PM UTC · Resolved Oct 23, 2026, 09:17 PM UTC · 5h 2m
- Started Oct 23, 2026, 06:13 AM UTC · Resolved Oct 23, 2026, 08:25 AM UTC · 2h 11m
- Statement on PHP vulnerabilities ResolvedStarted Oct 21, 2026, 04:15 PM UTC · Resolved Oct 23, 2026, 01:32 PM UTC · 1d 21h
- Started Oct 20, 2026, 06:17 AM UTC · Resolved Oct 20, 2026, 06:29 AM UTC · 12m
- Delays - Sales history lag ResolvedStarted Oct 17, 2026, 02:24 AM UTC · Resolved Oct 17, 2026, 07:50 AM UTC · 5h 26m
- Started Oct 16, 2026, 04:34 PM UTC · Resolved Oct 16, 2026, 05:04 PM UTC · 29m