Lightspeed incident

Slowness on C-Series webshops in Europe

Resolved after 2 hours 11 minutes, affecting Lightspeed eCom (Europe), on October 23, 2026.

monitoring Oct 23, 2026, 08:09 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 23, 2026, 06:13 AM UTC
Resolved
Oct 23, 2026, 08:25 AM UTC
Duration
2h 11m
Detected by Pingoru
Oct 23, 2026, 06:13 AM UTC

Affected components

Lightspeed eCom (Europe)

Update timeline

  1. investigating Oct 23, 2026, 06:13 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 23, 2026, 06:14 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 23, 2026, 08:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2026, 08:25 AM UTC

    This incident has been resolved.

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