Laserfiche incident

Users May Be Unable to Log Into Laserfiche Cloud Through the Outlook Add-in, Custom Web Applications, and Single-page Applications

Resolved after 1 hour 1 minute, on November 6, 2026.

resolved Nov 06, 2026, 06:22 PM UTC

The issue has been resolved and users can successfully log into Laserfiche Cloud from the Outlook Add-in, custom web applications, and single-page applications again. We appreciate your patience while we worked to address the issue.

Started
Nov 06, 2026, 05:20 PM UTC
Resolved
Nov 06, 2026, 06:22 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 06, 2026, 05:20 PM UTC

Update timeline

  1. investigating Nov 06, 2026, 05:20 PM UTC

    We are investigating an issue in which users may be unable to log into Laserfiche Cloud when using the Outlook Add-in, custom web applications, and single-page applications.

  2. resolved Nov 06, 2026, 06:22 PM UTC

    The issue has been resolved and users can successfully log into Laserfiche Cloud from the Outlook Add-in, custom web applications, and single-page applications again. We appreciate your patience while we worked to address the issue.

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