Resolved after 39 minutes, affecting United States (Oregon), on June 25, 2026.
This incident has been resolved. We identified the issue as a database connectivity problem related to a MongoDB security certificate. The necessary updates have been completed, service has been fully restored, and we are enhancing our monitoring and certificate management processes to reduce the risk of similar issues in the future.
Affected components
Update timeline
- investigating Jun 25, 2026, 07:35 PM UTC
We're aware that Platform is currently experiencing an issue where environments are not currently available, and our team is actively investigating the issue.
- investigating Jun 25, 2026, 07:58 PM UTC
Our sites are now back online, and we are actively monitoring to ensure continued stability. We are continuing our investigation and will provide a follow-up update with the root cause once our analysis is complete.
- resolved Jun 25, 2026, 08:15 PM UTC
This incident has been resolved. We identified the issue as a database connectivity problem related to a MongoDB security certificate. The necessary updates have been completed, service has been fully restored, and we are enhancing our monitoring and certificate management processes to reduce the risk of similar issues in the future.
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