Resolved after 28 minutes, affecting United States (Oregon) and Canada (Montreal), on September 23, 2026.
Our engineers identified a deployment issue that caused an older version of a backend service to be deployed, resulting in an incompatibility that prevented Build applications from loading. The current version has been restored, and Build applications are operating as expected. We are also implementing additional safeguards to prevent older versions from being deployed in this manner.
Affected components
Update timeline
- investigating Sep 23, 2026, 01:33 PM UTC
We are currently investigating an issue affecting access to Kuali Build applications. Users may be unable to access or load Build apps. Our team is actively investigating the issue. We will provide additional information as it becomes available.
- monitoring Sep 23, 2026, 01:42 PM UTC
Kuali Build services have been restored and applications are available again. We are continuing to monitor the service and will provide additional details about the incident shortly.
- resolved Sep 23, 2026, 02:01 PM UTC
Our engineers identified a deployment issue that caused an older version of a backend service to be deployed, resulting in an incompatibility that prevented Build applications from loading. The current version has been restored, and Build applications are operating as expected. We are also implementing additional safeguards to prevent older versions from being deployed in this manner.
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