Kuali incident

Platform/Build Canada Service Availability Degradation

Notice Resolved View vendor source →

Kuali experienced a notice incident on June 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 12:19 PM UTC
Resolved
Jun 21, 2026, 12:30 PM UTC
Duration
—
Detected by Pingoru
Jun 23, 2026, 12:19 PM UTC

Update timeline

  1. resolved Jun 23, 2026, 12:19 PM UTC

    Platform/Build customers using the Canada environment may have experienced issues accessing Catalog, API, and Identity services. Our monitoring alerted us to the issue at 7:32 AM, and services were confirmed recovered by 11:27 AM.

  2. postmortem Jun 23, 2026, 12:20 PM UTC

    The incident was related to an unexpected increase in database connection activity that impacted service availability. Our team identified and mitigated the contributing factor, after which services returned to normal operation. We are continuing to review the incident and will make improvements to monitoring and safeguards to help detect and prevent similar issues in the future.