Resolved on June 21, 2026.
The incident was related to an unexpected increase in database connection activity that impacted service availability. Our team identified and mitigated the contributing factor, after which services returned to normal operation. We are continuing to review the incident and will make improvements to monitoring and safeguards to help detect and prevent similar issues in the future.
Update timeline
- resolved Jun 23, 2026, 12:19 PM UTC
Platform/Build customers using the Canada environment may have experienced issues accessing Catalog, API, and Identity services. Our monitoring alerted us to the issue at 7:32 AM, and services were confirmed recovered by 11:27 AM.
- postmortem Jun 23, 2026, 12:20 PM UTC
The incident was related to an unexpected increase in database connection activity that impacted service availability. Our team identified and mitigated the contributing factor, after which services returned to normal operation. We are continuing to review the incident and will make improvements to monitoring and safeguards to help detect and prevent similar issues in the future.
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