Kuali incident

Intermittent errors received in Build/Platform products for US customers

Notice Resolved View vendor source →

Kuali experienced a notice incident on June 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 11:11 PM UTC
Resolved
Jun 10, 2026, 10:30 AM UTC
Duration
Detected by Pingoru
Jun 10, 2026, 11:11 PM UTC

Update timeline

  1. resolved Jun 10, 2026, 11:11 PM UTC

    From ~3:15-3:40pm (MDT) users may have seen "The server responded with an error. Please try again" when working within apps or documents in the Kuali platform (US region only). This was due to our deployment that included an upgrade and migration that took longer than expected and caused the errors until it finished.

  2. postmortem Jun 10, 2026, 11:11 PM UTC

    We’ll be putting further guardrails for upgrades that require any type of migration to make sure it’s done in a timely manner or done off hours to have the least amount of impact.