Kuali incident

Brief Platform/Build Disruption – Canada Region

Resolved on June 4, 2025.

postmortem Jul 21, 2025, 01:11 PM UTC

The spike in MongoDB traffic temporarily overwhelmed resources, causing a short interruption. We are optimizing database traffic handling and refining monitoring thresholds to help prevent similar issues.

Started
Jun 04, 2025, 04:00 PM UTC
Resolved
Jun 04, 2025, 04:00 PM UTC
Duration
–
Detected by Pingoru
Jun 04, 2025, 04:00 PM UTC

Update timeline

  1. resolved Jul 21, 2025, 01:11 PM UTC

    We experienced a brief disruption in our Canada environments due to a temporary spike in MongoDB traffic. The issue resolved quickly on its own.

  2. postmortem Jul 21, 2025, 01:11 PM UTC

    The spike in MongoDB traffic temporarily overwhelmed resources, causing a short interruption. We are optimizing database traffic handling and refining monitoring thresholds to help prevent similar issues.

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