Kuali incident

Platform/Build Momentary Access Interruption

Resolved after 1 hour, on June 17, 2025.

postmortem Jul 21, 2025, 01:36 PM UTC

The brief outage was caused by an infrastructure issue at [Fly.io](http://Fly.io), which was mitigated by their temporary fix. We’re tracking improvements on their end and enhancing visibility into upstream provider status.

Started
Jun 17, 2025, 02:00 PM UTC
Resolved
Jun 17, 2025, 03:00 PM UTC
Duration
1h
Detected by Pingoru
Jun 17, 2025, 02:00 PM UTC

Update timeline

  1. resolved Jul 21, 2025, 01:36 PM UTC

    Between 8:52am and 9:10am CT, some users may have experienced intermittent access issues in the production environment. We suspected an issue with Fly.io and noted that they had implemented a temporary fix during the disruption. As minor issues persisted, we rotated infrastructure by scaling up new machines and retiring older ones. Access returned to normal shortly after.

  2. postmortem Jul 21, 2025, 01:36 PM UTC

    The brief outage was caused by an infrastructure issue at [Fly.io](http://Fly.io), which was mitigated by their temporary fix. We’re tracking improvements on their end and enhancing visibility into upstream provider status.

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