Kore.ai incident

Agent Platform SSO login was impacted for some time. No impact to runtime.

Notice Resolved View vendor source →

Kore.ai experienced a notice incident on January 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 02:44 PM UTC
Resolved
Jan 06, 2026, 12:15 PM UTC
Duration
—
Detected by Pingoru
Jan 06, 2026, 02:44 PM UTC

Update timeline

  1. resolved Jan 06, 2026, 02:44 PM UTC

    This is to notify the users that we observed an "intermittent" issue with the agent platform SSO login that lasted for about 60 minutes starting (05:45 PM IST; 07:15 AM JAN/06/2026 EST). We deeply regret the inconvenience caused. Please be assured that this has been resolved around 06:45 PM IST, promptly after it was reported, and we do not see any possibility of recurrence. Please also note that the issue was only with SSO login and this did not impact any runtime functionality.