Kore.ai incident

Investigating Intermittent Login Issues with Agent Platform - DE Instance

Major Resolved View vendor source →
Started
Feb 10, 2026, 06:33 AM UTC
Resolved
Feb 10, 2026, 07:03 AM UTC
Duration
29m
Detected by Pingoru
Feb 10, 2026, 06:33 AM UTC

Affected components

Admin

Update timeline

  1. investigating Feb 10, 2026, 06:33 AM UTC

    We are currently investigating intermittent login issues impacting users attempting to access the Agent Platform on the DE instance. Users are experiencing login failures. The team is actively analysing application logs, service health, and infrastructure components to identify the underlying cause and restore stable access at the earliest. Further updates will be shared as the investigation progresses.

  2. resolved Feb 10, 2026, 07:03 AM UTC

    The issue has been resolved. We will continue to monitor the behaviour.

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