Kore.ai experienced a major incident on March 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 28, 2026, 11:28 PM UTC
Dear Users, We would like to inform you that a service disruption was experienced on the US instance, which lasted approximately 20 minutes. Corrective measures have now been implemented. The system is currently under monitoring to ensure stability.