Kore.ai incident

Degraded Performance with the XO 11 Platform on the DE Instance

Notice Resolved View vendor source →

Kore.ai experienced a notice incident on April 7, 2026 affecting Bot Builder, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 03:42 PM UTC
Resolved
Apr 07, 2026, 03:42 PM UTC
Duration
—
Detected by Pingoru
Apr 07, 2026, 03:42 PM UTC

Affected components

Bot Builder

Update timeline

  1. resolved Apr 07, 2026, 03:42 PM UTC

    Dear Users, We observed degraded performance on the XO 11 platform in the DE instance between 08:35 PM IST and 08:45 PM IST. The issue has been identified and resolved. We sincerely apologize for any inconvenience caused. Our team will continue to closely monitor the system to ensure continued stability.