There were 5 Kingston University outages since March 3, 2026 totaling 154h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
IT Service Desk portal is currently down and being investigated now. Further updates to follow.
Service appears to be restored. Monitoring continues.
Please note that MyProgress (Epad/Emora) will be unavailable from 0700 on 18th April until 1700 on 19th April, for a site upgrade. Students, who use the app, are reminded to sync all items beforehand and when prompted, update to Version 8.10 of the app. We apologise in advance for any inconvenience whilst this work is carried out.
Due to essential maintenance the Resource Booker system ‘mybookings.kingston.ac.uk’ will not be available between 16:00 hrs on the 15th April and 09:00 hrs on Monday 20th April. We apologise in advance for any inconvenience caused.
Please be aware that we are currently investigating performance issues with Unified. This has been escalated with the vendor and we apologise for the inconvenience.
The issue impacting Unified has now been identified and resolved by the vendor. We apologise for the inconvenience and if you experience any further issues please raise this with the Service Desk (https://portal.kingston.ac.uk).
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