Kingston University had 16 outages in the last 2 years totaling 646h 9m of downtime — averaging 0.7 incidents per month.
There were 16 Kingston University outages since June 19, 2025 totaling 646h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
LinkedIn Learning will be unavailable on Thursday 4th of June between 10:00 and 14:00 due to essential maintenance work being carried out. During this period, users will not be able to access LinkedIn Learning courses or content. We apologise for any inconvenience caused while we carry out this work.
Due to extended maintenance from Tuesday 26th of May at 22:00pm to 03:00am on Wednesday 27th of May, the Student Hub chatbot service will not be available. We apologies in advance for any for the inconvenience caused.
Due to essential maintenance the Unified Finance & HR system will not be available between 17:00 hrs Saturday 23rd May to 05:00 hrs Sunday 24th May. We apologise in advance for any inconvenience this may cause.
IT Service Desk portal is currently down and being investigated now. Further updates to follow.
Service appears to be restored. Monitoring continues.
Please note that MyProgress (Epad/Emora) will be unavailable from 0700 on 18th April until 1700 on 19th April, for a site upgrade. Students, who use the app, are reminded to sync all items beforehand and when prompted, update to Version 8.10 of the app. We apologise in advance for any inconvenience whilst this work is carried out.
Due to essential maintenance the Resource Booker system ‘mybookings.kingston.ac.uk’ will not be available between 16:00 hrs on the 15th April and 09:00 hrs on Monday 20th April. We apologise in advance for any inconvenience caused.
Please be aware that we are currently investigating performance issues with Unified. This has been escalated with the vendor and we apologise for the inconvenience.
The issue impacting Unified has now been identified and resolved by the vendor. We apologise for the inconvenience and if you experience any further issues please raise this with the Service Desk (https://portal.kingston.ac.uk).