Kingston University incident

Unified Performance Issues

Minor Resolved View vendor source →

Kingston University experienced a minor incident on April 15, 2026 affecting Unified, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 12:29 PM UTC
Resolved
Apr 15, 2026, 01:51 PM UTC
Duration
1h 22m
Detected by Pingoru
Apr 15, 2026, 12:29 PM UTC

Affected components

Unified

Update timeline

  1. investigating Apr 15, 2026, 12:29 PM UTC

    Please be aware that we are currently investigating performance issues with Unified. This has been escalated with the vendor and we apologise for the inconvenience.

  2. resolved Apr 15, 2026, 01:51 PM UTC

    The issue impacting Unified has now been identified and resolved by the vendor. We apologise for the inconvenience and if you experience any further issues please raise this with the Service Desk (https://portal.kingston.ac.uk).