Kingston University incident

Student Hub chatbot - ebbot

Resolved after 5 hours, affecting Web based services, on May 26, 2026.

completed May 27, 2026, 02:00 AM UTC

Due to extended maintenance from Tuesday 26th of May at 22:00pm to 03:00am on Wednesday 27th of May, the Student Hub chatbot service will not be available. We apologies in advance for any for the inconvenience caused.

Started
May 26, 2026, 09:00 PM UTC
Resolved
May 27, 2026, 02:00 AM UTC
Duration
5h
Detected by Pingoru
May 26, 2026, 09:00 PM UTC

Affected components

Web based services

Update timeline

  1. completed May 27, 2026, 02:00 AM UTC

    Due to extended maintenance from Tuesday 26th of May at 22:00pm to 03:00am on Wednesday 27th of May, the Student Hub chatbot service will not be available. We apologies in advance for any for the inconvenience caused.

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