Is Kingston University down?

Due to ongoing essential maintenance, external access to AppsAnywhere will be unavailable until further notice. Further updates will be communicated as appropriate. We apologise for the inconvenience.

Please be aware that the maintenance has now completed successfully and external access to AppsAnywhere has been restored. We apologise for the inconvenience.

Due to essential maintenance, the Service Desk Portal (https://portal.kingston.ac.uk) will be unavailable on Tuesday 13th of October between 18:00 and 22:00. We apologise in advance for any inconvenience caused.

As part of our Network Transformation Programme, we will be migrating our Internet Connectivity to a new network platform. This is a critical infrastructure upgrade and will take place during the scheduled maintenance window. Date: Saturday 10th & Sunday 11th of October Time: 08:00 – 16:00 Expected Impact Network services will be affected during the change window as the migration is carried out. While every effort will be made to minimise disruption, users may experience brief periods of reduced connectivity to some services, including: • Temporary interruption to internet access • Short-term loss of access to network resources • Intermittent availability of business applications • VPN sessions may disconnect and require reconnection During the migration, some university services that rely on network connectivity may experience a short interruption. Connectivity is expected to be restored automatically once the migration is complete, and most users should reconnect without any action being required. What You Need to Do • Avoid scheduling network-dependent activities during this period. • Restart your device if you experience connectivity issues after the migration. • Report any ongoing issues to the IT Service Desk after the maintenance window has concluded. Support The Project and Network Teams will actively manage and monitor the migration throughout the change window to minimise disruption and restore services as quickly as possible. We appreciate your patience and cooperation as we complete this important infrastructure upgrade.

The Future Skills Platform will be unavailable for a few minutes sometime between 18:00 and 20:00 tonight (Thursday 1 October) due to an upgrade. If you experience an issue, please try to access the Future Skills Platform after a few minutes. If you encounter ongoing issues, please email [email protected] for further assistance.