Kingston University incident

Printing Issue

Resolved after 4 hours 43 minutes, affecting MFD - Print / Copy / Scan, on July 8, 2026.

resolved Jul 08, 2026, 03:19 PM UTC

The issue affecting printing across all campuses has now been resolved, and the printing service has been restored. Thank you for your patience while we investigated and resolved the issue. We apologise for any inconvenience caused.

Started
Jul 08, 2026, 10:36 AM UTC
Resolved
Jul 08, 2026, 03:19 PM UTC
Duration
4h 43m
Detected by Pingoru
Jul 08, 2026, 10:36 AM UTC

Affected components

MFD - Print / Copy / Scan

Update timeline

  1. investigating Jul 08, 2026, 10:36 AM UTC

    We are currently investigating an issue affecting printing across all campuses. When releasing documents to print, the system indicates that the job has been successfully released, but nothing is printed by the device. Our team is actively investigating the issue and working to restore the service as quickly as possible. We apologise for any inconvenience caused.

  2. resolved Jul 08, 2026, 03:19 PM UTC

    The issue affecting printing across all campuses has now been resolved, and the printing service has been restored. Thank you for your patience while we investigated and resolved the issue. We apologise for any inconvenience caused.

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