Resolved after 22 hours 42 minutes, affecting VLE, on July 16, 2026.
Yesterday’s access to Canvas issue has been monitored closely and has shown no sign of reoccurrence. We are now confident the issue has been resolved by the vendor.
Affected components
Update timeline
- identified Jul 16, 2026, 09:32 AM UTC
There is currently a global outage impacting access to some cloud based systems, for Kingston University the outage is currently impacting access to Canvas. ITS are currently investigating.
- monitoring Jul 16, 2026, 10:41 AM UTC
Access to Canvas has been restored, although there might be intermittent access issues whilst Canvas’ 3rd party fully restore all their services . ITS will continue to monitor.
- resolved Jul 17, 2026, 08:15 AM UTC
Yesterday’s access to Canvas issue has been monitored closely and has shown no sign of reoccurrence. We are now confident the issue has been resolved by the vendor.
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