Is Khoros down?

Last checked 4m ago
Current status
Khoros has degraded performance

Active incident: [EMEA] Community Analytics Data not Coming Up

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Official status page: https://status.khoros.com · Polled every 5 minutes · 66 components tracked

Real-time Khoros status, recent outages, and incident history — pulled directly from Khoros's official status page at https://status.khoros.com every 5 minutes. Pingoru tracks 66 Khoros services and has captured 30 incidents in the last 90 days (96.71% uptime). Get email, Slack, Discord, or webhook alerts the moment Khoros reports a new incident — free for 5 monitors, no credit card.

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Khoros uptime 96.71% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. [ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal
    Resolved 2h 15m
    Started Apr 28, 2026, 11:46 PM UTC · Resolved Apr 29, 2026, 02:02 AM UTC
    US Hosted Communities
    2 updates · show timeline
    • investigating · Apr 28, 2026, 11:46 PM UTC

      We are currently investigating an issue where some customers may experience problems accessing their community portal. In some cases, the page may load incorrectly due to styling issues, making the portal difficult or impossible to use. Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.

    • resolved · Apr 29, 2026, 02:02 AM UTC

      A fix was implemented, and this incident has been resolved.

    Latest: A fix was implemented, and this incident has been resolved.

  2. Khoros Care Agent view - delays in sending, closed interactions returning after close, and occasional blank interaction pane
    Resolved 1d 22h
    Started Apr 27, 2026, 09:02 AM UTC · Resolved Apr 29, 2026, 07:58 AM UTC
    Agent View
    6 updates · show timeline
    • investigating · Apr 27, 2026, 09:02 AM UTC

      We are currently investigating this issue.

    • monitoring · Apr 27, 2026, 12:32 PM UTC

      We have implemented a fix and are currently monitoring the situation to ensure the issue is fully resolved.

    • monitoring · Apr 28, 2026, 04:23 AM UTC

      No issues have been reported after the fix was made. We are continuing to monitor.

    • monitoring · Apr 28, 2026, 12:38 PM UTC

      We are continuing to monitor for any further updates. No issues have been observed since the fix was implemented.

    • monitoring · Apr 29, 2026, 03:31 AM UTC

      No issues reported currently. We are diligently monitoring this.

    • resolved · Apr 29, 2026, 07:58 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Khoros outage history

22 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 8 incidents
  • [ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal Resolved
    Started Apr 28, 2026, 11:46 PM UTC · Resolved Apr 29, 2026, 02:02 AM UTC · 2h 15m
  • Khoros Care Agent view - delays in sending, closed interactions returning after close, and occasional blank interaction pane Resolved
    Started Apr 27, 2026, 09:02 AM UTC · Resolved Apr 29, 2026, 07:58 AM UTC · 1d 22h
  • [EMEA] Community Analytics Data not Coming Up Ongoing
    Started Apr 20, 2026, 05:59 AM UTC · ● 9d 11h
  • [Khoros Community Classic] 403 Forbidden Error Resolved
    Started Apr 10, 2026, 05:40 PM UTC · Resolved Apr 13, 2026, 05:33 AM UTC · 2d 11h
  • [Khoros Flow] Flow Analytics dashboards not showing data from 2026-04-08 onward Resolved
    Started Apr 09, 2026, 03:43 PM UTC · Resolved Apr 17, 2026, 03:23 AM UTC · 7d 11h
  • [AMER] Community posts are not being ingested into Care Resolved
    Started Apr 02, 2026, 05:03 PM UTC · Resolved Apr 04, 2026, 05:13 AM UTC · 1d 12h
  • Some Khoros Community instances are down with error 500 Resolved
    Started Apr 02, 2026, 02:02 AM UTC · Resolved Apr 03, 2026, 02:19 AM UTC · 1d
  • [EMEA] Analytics data not updated Resolved
    Started Mar 16, 2026, 10:15 AM UTC · Resolved Mar 31, 2026, 04:34 AM UTC · 14d 18h

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Track Khoros uptime & incident history

See 90 days of Khoros uptime at a glance, with every past incident linked to its component and update timeline. Export the history as CSV or JSON for SLA reports, postmortems, or vendor evaluations — data your team actually needs, not marketing numbers.

See Khoros uptime history

Frequently asked questions

What is Khoros's uptime?
Over the last 90 days, Khoros reported 96.71% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.khoros.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Khoros's uptime history rolling forward in real time.
Has Khoros had outages in 2026?
Yes — Khoros has had 29 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Khoros outage?
The most recent Khoros incident was "[AMER] Scheduled Maintenance — Khoros Community", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://status.khoros.com. See the full incident card above for affected components and the update timeline.
How often does Khoros have outages?
Based on the last 90 days, Khoros averages 9.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Khoros's status page?
Khoros's official status page is https://status.khoros.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Khoros down right now?
Khoros has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Khoros reports a change. Current status is based on 66 tracked services.
How does Pingoru know if Khoros is down?
We read https://status.khoros.com directly, using Khoros's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Khoros has an outage?
Create a free Pingoru account and add Khoros as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Khoros's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Khoros incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Khoros issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Khoros status?
We use Khoros's own status page at https://status.khoros.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Degraded" mean?
Khoros is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

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