Resolved after 1 day 3 hours, affecting SaaS Backup and SaaS Backup and 1 more, on April 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SaaS BackupSaaS BackupSaaS Backup
Update timeline
- investigating Apr 15, 2026, 09:44 AM UTC
We have identified an issue affecting Microsoft Teams Chat backups for some users in multiple regions following a recent update. The rollout has been paused while we investigate and implement a fix. Our team is actively working to resolve the issue while identifying the root cause. Next update in 90 minutes.
- identified Apr 15, 2026, 01:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 15, 2026, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 01:38 PM UTC
This incident has been resolved.
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