Keepit incident

Investigating — Microsoft Graph Synchronization Errors for New Connectors

Minor Ongoing View vendor source →

Keepit is currently experiencing a minor incident affecting SaaS Backup and SaaS Backup and 1 more component, which began 1d ago. The vendor's full update timeline is below.

Started
Aug 21, 2026, 07:06 PM UTC
Resolved
Ongoing
Duration
● 23h 53m
Detected by Pingoru
Aug 21, 2026, 07:06 PM UTC

Affected components

SaaS BackupSaaS BackupSaaS BackupSaaS BackupSaaS BackupSaaS BackupSaaS Backup

Update timeline

  1. investigating Aug 21, 2026, 07:06 PM UTC

    Following our earlier resolution update, customers have reported that the issue persists. We have confirmed this and are actively investigating in collaboration with Microsoft, whose fix appears to not yet be fully deployed. We will provide a further update as soon as we have confirmation from Microsoft.