Keepit incident

Backup Job Failures – CH Region

Major Resolved View vendor source →

Keepit experienced a major incident on August 20, 2026 affecting SaaS Backup, lasting 21h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 09:27 PM UTC
Resolved
Aug 21, 2026, 07:07 PM UTC
Duration
21h 39m
Detected by Pingoru
Aug 20, 2026, 09:27 PM UTC

Affected components

SaaS Backup

Update timeline

  1. investigating Aug 20, 2026, 09:27 PM UTC

    Some customers in the Switzerland region are experiencing backup job failures on their connectors. We are actively investigating the root cause. Further updates will follow

  2. resolved Aug 21, 2026, 07:07 PM UTC

    This incident has been resolved.