Keepit incident

Intermittent Connectivity Issues — DE/FR Region

Notice Resolved View vendor source →

Keepit experienced a notice incident on August 25, 2026 affecting User Interface and API, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 02:12 PM UTC
Resolved
Aug 26, 2026, 08:06 PM UTC
Duration
1d 5h
Detected by Pingoru
Aug 25, 2026, 02:12 PM UTC

Affected components

User InterfaceAPI

Update timeline

  1. investigating Aug 25, 2026, 02:12 PM UTC

    We are aware of intermittent connectivity issues in the DE/FR region caused by a scheduled network maintenance by our infrastructure provider, which is causing problems with login. We will provide a further update once the maintenance is complete

  2. monitoring Aug 26, 2026, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2026, 08:06 PM UTC

    This incident has been resolved.