Kajeet Outage History

There were 5 Kajeet outages since February 4, 2026 totaling 21h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.kajeet.net

Notice March 10, 2026

Verizon Activations Issues 3/9/2026

Detected by Pingoru: Mar 10, 2026, 12:39 AM UTC
Resolved: Mar 10, 2026, 01:18 PM UTC
Duration: 12h 38m

Affected: Self Service Activations

Timeline · 2 updates

investigating Mar 10, 2026, 12:39 AM UTC

Some customer may be experiencing issues with Verizon activations. Our engineers are working with Verizon's engineers to resolve this issue, however we expect there to be delays for any new Verizon activations.
resolved Mar 10, 2026, 01:18 PM UTC

This issue has resolved by Verizon and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

Read the full incident report →

Notice March 3, 2026

Verizon Activations Issues 3/3/2026

Detected by Pingoru: Mar 03, 2026, 04:25 PM UTC
Resolved: Mar 03, 2026, 05:15 PM UTC
Duration: 50m

Affected: Self Service Activations

Timeline · 2 updates

investigating Mar 03, 2026, 04:25 PM UTC

Some customer may be experiencing issues with Verizon activations. Our engineers are working with Verizon's engineers to resolve this issue, however we expect there to be delays for any new Verizon activations.
resolved Mar 03, 2026, 05:15 PM UTC

This issue has resolved by Verizon and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

Read the full incident report →

Notice February 25, 2026

Verizon Activations Issues 2/25/2026

Detected by Pingoru: Feb 25, 2026, 08:57 PM UTC
Resolved: Feb 25, 2026, 09:15 PM UTC
Duration: 17m

Affected: Self Service Activations

Timeline · 2 updates

investigating Feb 25, 2026, 08:57 PM UTC

As of 2:30 PM ET this afternoon, some customer may be experiencing issues with Verizon activations. Our engineers are working with Verizon's engineers to resolve this issue, however we expect there to be delays for any new Verizon activations.
resolved Feb 25, 2026, 09:15 PM UTC

This issue has resolved and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

Read the full incident report →

Notice February 17, 2026

Sentiel Insights Exporting Issues 2/17/2026

Detected by Pingoru: Feb 17, 2026, 06:02 PM UTC
Resolved: Feb 17, 2026, 10:12 PM UTC
Duration: 4h 9m

Affected: Reporting

Timeline · 2 updates

investigating Feb 17, 2026, 06:02 PM UTC

Some customer may be experiencing issues exporting worksheets from Sentinel Insights. Our engineers are working on the issue. We apologize for any inconvenience this may be causing.
resolved Feb 17, 2026, 10:12 PM UTC

This issue has resolved and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

Read the full incident report →

Notice February 4, 2026

Kajeet Customer Support 800 Number Outage 2/4/2026

Detected by Pingoru: Feb 04, 2026, 02:08 PM UTC
Resolved: Feb 04, 2026, 05:59 PM UTC
Duration: 3h 51m

Affected: Kajeet Support Phone Line

Timeline · 2 updates

investigating Feb 04, 2026, 02:08 PM UTC

We are currently experiencing a temporary outage with our phone systems and are unable to receive inbound support calls at this time. Our team is actively working to resolve the issue. In the meantime, customers can reach Support through the following channels: Submit a case via Sentinel Email us at [email protected] Visit kajeet.com and use the chat feature We appreciate your patience and will provide updates as more information becomes available.
resolved Feb 04, 2026, 05:59 PM UTC

This issue has resolved and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.

Read the full incident report →

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