Kajeet experienced a notice incident on August 6, 2026 affecting Self Service Activations, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 06, 2026, 09:44 PM UTC
Verizon Wireless (VZW) is reporting issues with provisioning transactions which may result in processing delays. Our team is actively monitoring the situation and working with the appropriate parties to restore normal processing as quickly as possible. We will continue to provide updates as more information becomes available.
- resolved Aug 06, 2026, 10:05 PM UTC
Verizon Wireless provisioning transactions are processing normally again. Some earlier transactions may remain delayed while outstanding callbacks complete. Kajeet will continue monitoring the remaining transaction backlog. If you continue to experience any issues submitting a support request, please contact Kajeet Support at [email protected] or 877-352-5338.