Kajeet experienced a minor incident on August 13, 2026 affecting Self Service Activations, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Self Service Activations
Update timeline
- investigating Aug 13, 2026, 08:48 PM UTC
We are investigating an issue affecting Verizon Wireless device activations. Activation attempts may fail while we work with the carrier to determine scope and restore service.
- resolved Aug 13, 2026, 10:45 PM UTC
Resolved: Verizon Wireless device activations are completing successfully. We will continue working with Verizon to review the incident and monitor service. Thank you for your patience while we worked to restore service. If you continue to experience any issues submitting a support request, please contact Kajeet Support at [email protected] or 877-352-5338.