Kajeet experienced a notice incident on February 25, 2026 affecting Self Service Activations, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Self Service Activations
Update timeline
- investigating Feb 25, 2026, 08:57 PM UTC
As of 2:30 PM ET this afternoon, some customer may be experiencing issues with Verizon activations. Our engineers are working with Verizon's engineers to resolve this issue, however we expect there to be delays for any new Verizon activations.
- resolved Feb 25, 2026, 09:15 PM UTC
This issue has resolved and normal performance levels have been restored. Thank you for your continued patience. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 1 (877) 352-5338 to speak with someone right away.