Kajeet experienced a notice incident on July 23, 2025 affecting Wireless Connected Devices, lasting 7h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Wireless Connected Devices
Update timeline
- investigating Jul 23, 2025, 08:48 PM UTC
Kajeet is currently experiencing a network event on our west coast point of presence. All customers routed to this location have been failed over to the east coast.
- resolved Jul 24, 2025, 03:53 AM UTC
The network event has been resolved and normal performance levels have been restored. Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at [email protected], online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.