JW Player incident

Brief interruption affecting Delivery services

Major Resolved View vendor source →

JW Player experienced a major incident on August 4, 2026 affecting Media Delivery, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 02:58 PM UTC
Resolved
Aug 04, 2026, 03:01 PM UTC
Duration
3m
Detected by Pingoru
Aug 04, 2026, 02:58 PM UTC

Affected components

Media Delivery

Update timeline

  1. investigating Aug 04, 2026, 02:58 PM UTC

    Delivery API playlist queries are failing, causing interruptions to playlist delivery

  2. resolved Aug 04, 2026, 03:01 PM UTC

    This incident has been resolved.