JW Player incident

Elevated errors on Direct Uploads affecting Instant Live

Minor Resolved View vendor source →

JW Player experienced a minor incident on October 5, 2026 affecting Live Channels, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 07:50 PM UTC
Resolved
Oct 05, 2026, 10:54 PM UTC
Duration
3h 3m
Detected by Pingoru
Oct 05, 2026, 07:50 PM UTC

Affected components

Live Channels

Update timeline

  1. identified Oct 05, 2026, 07:50 PM UTC

    Third party provider issue impacting Instant Live.

  2. monitoring Oct 05, 2026, 08:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 05, 2026, 10:54 PM UTC

    This incident has been resolved.