JW Player incident

High latency on Content service

Minor Resolved View vendor source →

JW Player experienced a minor incident on September 5, 2026 affecting Media Delivery, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 04:12 AM UTC
Resolved
Sep 05, 2026, 05:46 AM UTC
Duration
1h 34m
Detected by Pingoru
Sep 05, 2026, 04:12 AM UTC

Affected components

Media Delivery

Update timeline

  1. investigating Sep 05, 2026, 04:12 AM UTC

    We’ve observed latency on our content services and are currently investigating the issue.

  2. resolved Sep 05, 2026, 05:46 AM UTC

    This incident has been resolved.