JW Player incident

Degraded Streaming for Broadcast Live Events in the US Region

Minor Resolved View vendor source →

JW Player experienced a minor incident on July 28, 2026 affecting Live Channels, lasting 11h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 02:46 AM UTC
Resolved
Jul 28, 2026, 01:49 PM UTC
Duration
11h 2m
Detected by Pingoru
Jul 28, 2026, 02:46 AM UTC

Affected components

Live Channels

Update timeline

  1. investigating Jul 28, 2026, 02:46 AM UTC

    We are experiencing degraded streaming in the US region, we recommend streaming out of the EU region.

  2. identified Jul 28, 2026, 10:13 AM UTC

    We have identified the issue and are working to restore full streaming performance. We will continue to monitor the situation.

  3. resolved Jul 28, 2026, 01:49 PM UTC

    This incident has been resolved.