JW Player incident

Delays in Broadcast Live Event creation in the US Region

Minor Resolved View vendor source →

JW Player experienced a minor incident on July 27, 2026 affecting Live Channels, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 05:57 PM UTC
Resolved
Jul 27, 2026, 06:37 PM UTC
Duration
39m
Detected by Pingoru
Jul 27, 2026, 05:57 PM UTC

Affected components

Live Channels

Update timeline

  1. investigating Jul 27, 2026, 05:57 PM UTC

    We are currently seeing delays in the creation of Live Events in the US Region which can result in failed events. We are currently investigating the root cause for this issue.

  2. identified Jul 27, 2026, 06:18 PM UTC

    The issue has been identified.

  3. monitoring Jul 27, 2026, 06:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 27, 2026, 06:37 PM UTC

    This incident has been resolved. We continue to monitor.