JW Player experienced a minor incident on July 27, 2026 affecting Media Delivery, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Media Delivery
Update timeline
- investigating Jul 27, 2026, 05:59 PM UTC
We're aware there's issues with content delivery in our playlists. We are investigating the cause.
- identified Jul 27, 2026, 06:17 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 27, 2026, 06:29 PM UTC
This incident has been resolved.