JW Player experienced a minor incident on June 25, 2026 affecting Live Channels, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Live Channels
Update timeline
- investigating Jun 25, 2026, 02:05 PM UTC
Third party provider issue impacting Instant Live.
- resolved Jun 25, 2026, 04:51 PM UTC
A small number of live streams were disconnected around 13:10 UTC, ending the corresponding Asset. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently green.